Job Title: AI Trainer
Location: Roanoke, VA (Hybrid/Remote Considered)
Job Type: Full-Time
Salary: Competitive, Based on Experience
Job Summary
We are seeking an AI Trainer to design and deliver training programs for AI adoption, model usage, and system integration. This role requires technical expertise in AI/ML systems, combined with strong instructional skills to educate clients, end-users, and internal teams on best practices for deploying and utilizing AI-powered solutions.
The AI Trainer will work closely with AI developers, implementation specialists, and customer success teams to ensure that clients and stakeholders gain a deep understanding of AI capabilities, workflows, and integration methods.
Key Responsibilities
- Develop and deliver training programs, workshops, and documentation for AI-based applications and solutions.
- Train end-users, technical teams, and stakeholders on the proper use of Ginkgo-AI’s platforms, including Metis and Hermes.
- Create user guides, online tutorials, and e-learning content to support AI adoption.
- Conduct live training sessions (virtual and in-person) for enterprise clients and internal teams.
- Provide hands-on demonstrations of AI features, configurations, and workflows.
- Gather feedback from trainees and adjust training materials for clarity and effectiveness.
- Work closely with implementation and support teams to ensure smooth AI deployment and adoption.
- Assist in the development of AI knowledge bases and customer self-service portals.
- Stay up to date with advancements in AI, NLP, and enterprise software training methodologies.
Required Qualifications
- Bachelor’s degree in Computer Science, Artificial Intelligence, Education, or a related field from an accredited institution.
- 5+ years of experience in AI training, technical education, or IT/software training.
- Strong understanding of AI/ML concepts, LLMs, NLP, and data-driven decision-making.
- Experience developing training programs, instructional materials, and documentation.
- Excellent presentation, communication, and technical writing skills.
- Proficiency in LMS platforms, e-learning tools, and instructional design software.
- Ability to translate complex AI concepts into easy-to-understand training materials.
- Familiarity with enterprise AI integration, API usage, and cloud-based AI solutions.
- Strong problem-solving skills and the ability to engage diverse audiences.
Preferred Qualifications
- Experience training users in Medicaid, Medicare, or healthcare AI applications.
- Knowledge of MLOps, AI model deployment, and data security best practices.
- Prior experience with customer success, technical writing, or corporate training programs.
- Familiarity with training methodologies for AI-powered business intelligence applications.
Why Join Ginkgo-AI?
- Play a key role in AI adoption and digital transformation in enterprise and healthcare sectors.
- Work in a fast-growing, AI-driven company with cutting-edge technology.
- Competitive salary and benefits package with career development opportunities.
- Collaborate with AI experts, engineers, and enterprise clients to advance AI learning.
Excited to educate and empower organizations with AI? Apply today!